Pricing policy

We have designed Zity rates to adapt to all your day-to-day needs

Ventajas de usar ZITY

Registration Fee

5€

You'll get 10€ for your first trip

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Driving per minute rate

Between 0,21€/min - 0,41€/min

When you are driving, pay only for the minutes of use. Without limit of kilometers, asterisks, or small letters

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Parking per minute rate (Stand by)

Between 0,11€/min - 0,21€/min

This reduced rate applies when you stop during your trip and turn on the Stand By mode to keep the rent of your car.

extra-fee

Protection Plus Service

Up to 2,99 €/rental

Stay safe, take out the Protection Plus service on your rentals and reduce your excess in the event of an accident.

Drive always cheaper with our Zity bundles.

* Driving and Stand By rates are subject to change but will be always shown on the Zity app before vehicle reservation.
** Protection Plus service conditions always updated in the App.

Flat rate

Flat rate 4 hours

4h 39,99

Flat rate 1 day

24h 49,99

Flat rate 2 days

48h 99,99

Flat rate 3 days

72h 129,99

Additional charges

To ensure that the car you book is in perfect condition, we apply a series of penalties to users who misuse the service.

Charges Prices
Collecting fees for third party expenses, invoices or fines Per invoice
Costs for damage to the vehicle if the Terms and Conditions have been met Up to 1.000,00 €
Costs for damage to the vehicle with reduced excess (contractable service), if the Terms and Conditions have been met Up to 250,00 €
Administrative charges
Administrative costs of fines 20,00€
Claims fees for unpaid bills 20,00€
File costs in the event of damage (in addition to the deductible in the event of an accident resp / no resp / without a third party) 35,00€
Operating charges
End a rental in the Zone 2 (special Zone) 4,99 €
Unlock Fee 0,99 € / rental
Fee for novice or high-risk driver (age of driving licence, minimum age, driving habits or driver's history in Zity). Up to 5,99 €/rental
Fee for starting and/or ending a rental in Special Zone (High or Low Demand) Up to 5,99 €
Fee for starting and/or ending a rental in a Special Zone (Transport Hubs, Zity Authorised Parking, etc.) Up to 9,99 €
Fee for starting and/or ending a rental during Special Hours (High Accident Rate or High Demand) Up to 5,99 €
Impound costs. Excluding the travel of one of our agents or service provider mandated to pick up the vehicle and get it back on street. 250,00 €
Towing charges for a vehicle in the Service Area 150,00 €
Towing charges for a vehicle outside the Service Area 300,00 €
Travel costs for an operator (caused by the customer) 60,00 €
Vehicle immobilization costs for locating a lost object (max. 4 hours) 40,00€
Penalty for smoking inside the vehicle 80,00 €
Costs in case of end of rental not respecting the minimum battery level required (range < 10 km) 50,00 €
Special cleaning costs in the event of non-compliance with the general conditions - Light cleaning that can be done on the road 40,00 €
Special cleaning costs in the event of non-compliance with the general conditions - Intensive cleaning requiring a visit to the washing station 80,00 €
Other charges
Management fees for the end of rental in a paid car park, or in private or underground spaces (no StandBy) - Excluding travel / parking costs 60,00 €
Loss or damage to the ignition key or the system holding it 100,00 €
Charge for allowing a non-authorized person to drive a car 200,00 €
Charge for non-compliance with Terms & Conditions 500,00 €
Charge for driving a car out of the country (Italy) 1.000,00 €
Charge for credit/debit card validation (new registrations and new cards) 0,01 €
Call fare to Customer Service Local rate