Pricing Policy

We have designed ZITY rates to adapt to all your day-to-day needs.

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Registration fee

5€

Free at this moment. Seize the opportunity!

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Driving per minute rate

0,17€ - 0,37€

This rate applies while driving, with no mileage limit or small print.

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Parking per minute rate (Stand by)

0,09 - 0,19€

This reduced rate applies when you stop during your trip and turn on the Stand By mode to keep the rent of your car.

Drive always cheaper with our ZITY bundles.

* Driving and Stand By rates are subject to change, but will be always shown on the ZITY app previous to vehicle reservation.

Flat rate

If you keep renting the same vehicle for several hours, the app will automatically apply the cheapest flat rate. For example, as soon as you reach 49€ of consumption, the flat rate of 8 hours will be applied automatically and the minutes that remain until you reach that time will be free.

Flat rate 2 hours

2h 23€

Flat rate 4 hours

4h 35€

Flat rate 8 hours

8h 49€

Flat rate 1 day

24h 69€

Flat rate 2 days

48h 99€

Flat rate 3 days

72h 129€

Additional charges

To ensure that the car you book is in perfect condition, we apply a series of penalties to users who misuse the service.

Legal Recharges

Charges Prices
Processing of third party fees, invoices or tickets Acording third party invoice
Damage to the vehicle fulfilling Terms and Conditions (<26 years) According to damage. Máx. 600,00€*
Damages in the vehicle fulfilling Terms & Conditions (≥26 years) According to damage. Máx. 300,00 €*
Administrative Recharges
Administrative charge on fines 20,00€
Processing of claim for unpaid invoices 20,00€
Charge for handling of accidents due to customer fault 20,00€
Operating Recharges
End a rental outside City of Madrid or in Aravaca quarter (special zone) 3,00€
End a rental on an island of the ZITY Zone (special zone) 2,00€
Towing charge 40,00€
Special service drive charge (customer fault) 40,00€
Charge for hold vehicle out of service in order to recover lost items (máx. 4 hours) 40,00€
Charge for smoking inside vehicle 40,00€
Minimum battery level charge (autonomy < 10 Km) 40,00€
Leave a car window or door open 40,00€
Charge for special cleaning due to a violation of Terms & Conditions 40,00€
Noncompliance in airport car parks 80,00€
Allowing third party to drive the vehicle 200,00€
Parking in private, payment or underground parking (Not Stand By) 200,00€
Charge due to a violation of Terms & Conditions 200,00€
Charge for User vehícule charge 500,00€
Cost of the call to Customer Service Local Fares
*The franchise of each user may be reduced, at a rate of 5€ per previous rental made (Only valid rentals greater than 3€, without car damages and made until September 30, 2021)

 

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