Pricing Policy

We have designed ZITY rates to adapt to all your day-to-day needs.

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Registration fee

0€

Download the app and sign up for free.

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Driving per minute rate

0,17€ - 0,31€

When you are driving, pay only for the minutes of use. Without limit of kilometers, asterisks or small letters.

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Parking per minute rate (Stand by)

0,06 - 0,12€

And, when you do stop on your way, turn on Stand By mode to keep the rent of your car, and pay that minutes with with a super reduced rate

Drive always cheaper with our ZITY bundles.

* Driving and Stand By rates are subject to change, but will be always shown on the ZITY app previous to vehicle reservation.

Flat rate

If you keep renting the same vehicle for several hours, the app will automatically apply the cheapest flat rate. For example, as soon as you reach 30€ of consumption, the flat rate of 1 day will be applied to you and the minutes that remain until you reach that time will be free.

Flat rate 1 day

24h 30€

Flat rate 2 days

48h 50€

Flat rate 3 days

72h 60€

Additional charges

To ensure that the car you book is in perfect condition, we apply a series of penalties to users who misuse the service.

Legal Recharges

Charges Prices
Processing of third party fees, invoices or tickets Acording third party invoice
Damage to the vehicle fulfilling Terms and Conditions (<26 years) According to damage. Máx. 600,00€
Damages in the vehicle fulfilling Terms & Conditions (≥26 years) According to damage. Máx. 300,00 €
Administrative Recharges
Administrative charge on fines 20,00€
Processing of claim for unpaid invoices 20,00€
Charge for handling of accidents due to customer fault 20,00€
Operating Recharges
Start or End a rental at the airport - Airport Fee (special zone) 7,00€
Start or End a rental outside the M-40 (special zone) 1,00€
Start or End a rental on an island of the ZITY Zone (special zone) 1,00€
Towing charge 40,00€
Special service drive charge (customer fault) 40,00€
Charge for hold vehicle out of service in order to recover lost items (máx. 4 hours) 40,00€
Charge for smoking inside vehicle 40,00€
Minimum battery level charge (autonomy < 10 Km) 40,00€
Leave a car window or door open 40,00€
Charge for special cleaning due to a violation of Terms & Conditions 40,00€
Noncompliance in airport car parks 80,00€
Allowing third party to drive the vehicle 200,00€
Parking in private, payment or underground parking (Not Stand By) 200,00€
Charge due to a violation of Terms & Conditions 200,00€
Charge for User vehícule charge 500,00€
Cost of the call to Customer Service Local Fares
*The franchise of each user may be reduced, at a rate of 5€ per rental made (Only valid rentals above 3€)

 

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