Pricing Policy
We have designed ZITY rates to adapt to all your day-to-day needs.
Registration fee
Download the app and sign up for free.
Driving per minute rate
When you are driving, pay only for the minutes of use. Without limit of kilometers, asterisks or small letters.
Parking per minute rate (Stand by)
And, when you do stop on your way, turn on Stand By mode to keep the rent of your car, and pay that minutes with with a super reduced rate
Drive always cheaper with our ZITY bundles.
*It may be subject to change, but the driving and StandBy fare will always be shown in the ZITY Application prior to the Customer booking the vehicle. You can consult the full Price Policy on our website.
Flat rates
If you keep renting the same vehicle for several hours, the app will automatically apply the cheapest flat rate.
For example, as soon as your bill reaches 49€, the 24h flat rate will be applied to you and the minutes that remain until you reach that time will be free.
Activate the Standby mode to keep the same rental and the Fantastic Flat rate associated with it. No worries, the time spent in Standby is included in the price!
Check out our blog post for more info.
Flat rate 4 Hours
Flat rate 8 Hours
Flat rate 1 day
Flat rate 2 days
Flat rate 3 days
Additional charges
To ensure that the car you book is in perfect condition, we apply a series of penalties to users who misuse the service.
| Additional Fees | Price |
|---|---|
| Collecting fees for third party expenses, invoices or fines | Per invoice |
| Damage to the vehicle fulfilling Terms and Conditions (<26 years) | According to damage. Máx. 600,00€ |
| Damages in the vehicle fulfilling Terms & Conditions (≥26 years) | According to damage. Máx. 500,00 € |
| ADMINISTRATIVE CHARGES | |
| Administrative charges for fines | 35,00 € |
| Processing charge for claims for unpaid invoices | 35,00 € |
| Charge for managing accidents in case of customer liability | 35,00 € |
| OPERATING CHARGES | |
| Towing charge | 150,00 € |
| Charge for sending a jockey on site (customer liability) | 40,00 € |
| Charge for keeping a vehicle out of service to recover lost items (máx. 4 hours) | 40,00 € |
| Charge for smoking inside the car | 80,00 € |
| Charge for ending rental with less batterie than the required minimum level (autonomy< 10 Km) | 40,00 € |
| Charge for ending rental leaving the car with a window or door open | 40,00 € |
| Charge for special cleaning due to non compliance with Terms & Conditions | 80,00 € |
| OTHER CHARGES | |
| Charge for allowing a non authorised person to drive a car | 200,00 € |
| Charge for ending rental in a private, paying or underground parking (No Stand By) | 200,00 € |
| Charge for non compliance with Terms & Conditions | 200,00 € |
| Charge for driving a car out of the country | 500,00 € |
| Charge for card validation (new registrations and new cards) | 0,01 € |
| Call fare to Customer Service | Local rate |
