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Driving per minute rate
When you are driving, pay only for the minutes of use. Without limit of kilometers, asterisks or small letters.
Parking per minute rate (Stand by)
And, when you do stop on your way, turn on Stand By mode to keep the rent of your car, and pay that minutes with with a super reduced rate
Drive always cheaper with our ZITY bundles.
* Driving and Stand By rates are subject to change, but will be always shown on the ZITY app previous to vehicle reservation.
If you keep renting the same vehicle for several hours, the app will automatically apply the cheapest flat rate. For example, as soon as you reach 29€ of consumption, the flat rate of 4h will be applied to you and the minutes that remain until you reach that time will be free.
Flat rate 4h
Flat rate 8h
Flat rate 24h
To ensure that the car you book is in perfect condition, we apply a series of penalties to users who misuse the service.
|Processing of third party invoices or fines||Per invoice|
|Surcharge for administrative management of fines||20,00€|
|Surcharge for crane||40,00€|
|Surcharge for claim of unpaid bills||20,00€|
|Surcharge for special operator movement (client cause)||40,00€|
|Surcharge for vehicle immobilization to locate lost objects (max 4) horas)||40,00€|
|Surcharge for smoking inside the vehicle||40,00€|
|Surcharge for minimum battery level (autonomy - 10 Km)||40,00€|
|Damage to the vehicle in compliance with Terms and Conditions (<26 years)||According to damage. Máx. 600,00€|
|Damages in the car fulfilling Terms & Conditions (≥26 years)||According to damage. Máx. 300,00 €|
|Charge for administrative processing of claims with the user's fault||20,00€|
|Surcharge for allowing a third party to drive the car||200,00€|
|Surcharge for leaving the vehicle open or with open windows||40,00€|
|Surcharge for ending the trip in private or underground spaces (No Stand By)||200,00€|
|Surcharge for special cleaning for breach of Terms and Conditions||40,00€|
|Surcharge for breaking the Terms and Conditions||200,00€|
|Surcharge for vehicle load by the User||500,00€|
|Start or End of rental outside the M-40||1,00€|
|Credit Card validation (new registrations and new cards)||0,01€|
|Cost of the call to Customer Service||Local Fares|
|*The franchise of each user may be reduced, at a rate of 5€ per rental made (Only valid rentals above 3€)|