Pricing Policy

We have designed our Zity rates to adapt to all your day-to-day needs

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Registration fee

Free

Download the app and sign up for free

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Driving per minute rate

Between 0,21€/min - 0,41€/min

When you are driving, pay only for the minutes of use. Without limit of kilometers, asterisks or small letters.

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Parking per minute rate (Stand by)

Between 0,11€/min - 0,21€/min

And when you do make a stop, switch to Stand By mode to keep your rental and get a super reduced rate.

extra-fee

Reduce the insurance excess to 150€

Up to 2,99€/rental

Flat rates

If you keep renting the same vehicle for several hours, the app will automatically apply the cheapest flat rate.

For example, as soon as your bill reaches 69,99€, the 24h flat rate will be applied and the minutes that remain until you reach that time will be free.

Activate the Stand By mode to keep the same rental and the Fantastic Flat rate associated with it. No worries, the time spent in Stand By is included in the price!


Flat rate 4 hours

4h 39,99€

Flat rate 8 hours

8h 49,99€

Flat rate 1 day

24h 69,99€

Flat rate 2 days

48h 99,99€

Flat rate 3 days

72h 129,99€

Remember, once you reach the time limit of a flat rate (4h, 8h, 24h, 48h), the per-minute rate will apply until the next tier.

Past 72h, the per-minute rate applies again.

Additional charges

To ensure that the car you book is in perfect condition, we apply a series of penalties to users who misuse the service.

Charges Prices
Collecting fees for third party expenses, invoices or fines Per invoice
Costs for damage to the vehicle if the Terms and Conditions have been met Up to 1.000,00 €
Costs for damage to the vehicle with reduced excess (contractable service), if the Terms and Conditions have been met Up to 250,00 €
Administrative charges
Administrative costs of fines 20,00€
Claims fees for unpaid bills 20,00€
File costs in the event of damage (in addition to the deductible in the event of an accident resp / no resp / without a third party) 35,00€
Operating charges
End a rental in the Zone 2 (special Zone) 4,99 €
Rental fee for users under 21 1,49 €
Fee for novice or high-risk driver (age of driving licence, minimum age, driving habits or driver's history in Zity). Up to 5,99 €/rental
Fee for starting and/or ending a rental in Special Zone (High or Low Demand) Up to 5,99 €
Fee for starting and/or ending a rental in a Special Zone (Transport Hubs, Zity Authorised Parking, etc.) Up to 9,99 €
Fee for starting and/or ending a rental during Special Hours (High Accident Rate or High Demand) Up to 5,99 €
Impound costs. Excluding the travel of one of our agents or service provider mandated to pick up the vehicle and get it back on street. 250,00 €
Towing charges for a vehicle in the Service Area 150,00 €
Towing charges for a vehicle outside the Service Area 300,00 €
Travel costs for an operator (caused by the customer) 60,00 €
Vehicle immobilization costs for locating a lost object (max. 4 hours) 40,00€
Penalty for smoking inside the vehicle 80,00 €
Costs in case of end of rental not respecting the minimum battery level required (range < 10 km) 50,00 €
Special cleaning costs in the event of non-compliance with the general conditions - Light cleaning that can be done on the road 40,00 €
Special cleaning costs in the event of non-compliance with the general conditions - Intensive cleaning requiring a visit to the washing station 80,00 €
Other charges
Management fees for the end of rental in a paid car park, or in private or underground spaces (no StandBy) - Excluding travel / parking costs 60,00 €
Loss or damage to the ignition key or the system holding it 100,00 €
Charge for allowing a non-authorized person to drive a car 200,00 €
Charge for non-compliance with Terms & Conditions 500,00 €
Charge for driving a car out of the country (Italy) 1.000,00 €
Charge for credit/debit card validation (new registrations and new cards) 0,01 €
Call fare to Customer Service Local rate